Introducing Accura Workflow — Accura International

Every customer request — a payment, an expense, a write-off, a document that needs sign-off — used to travel by email, spreadsheet and phone call before it was finally actioned. That worked, but it left everyone asking the same question: where is my request right now?

Accura Workflow is our answer. It's a purpose-built online system that takes a request from the moment a client raises it, through approval and internal processing, all the way to completion — with a clear record at every step.

What's new

Four things this changes for you and your team.

The whole process, automated

A request no longer needs to be chased through inboxes. From submission to routing, review and record-keeping, Accura Workflow moves each request along automatically — so nothing sits waiting simply because no one remembered to forward it.

Approvals, online

Clients and internal reviewers approve or query requests directly in the system, from anywhere. No printed forms, no waiting for someone to be in the office — just a clear, timestamped decision on record.

Full visibility into progress

Every request shows exactly where it stands — awaiting client approval, in internal review, or processed and posted — so anyone who needs an answer can see it for themselves, instead of asking for one.

KPI reporting, automatically

Turnaround time at every stage — client response, internal processing, posting — is captured as it happens and rolled up into live KPI reporting. No manual tracking, no end-of-month reconstruction from email threads.

See it in action

A quick look at the dashboard, the approval screen, and live KPI reporting. (Client names shown here are illustrative — real client data is never shown outside each client's own account.)

Accura Workflow dashboard showing a list of requests with client, status, and KPI columns for client approval, internal processing, and posting turnaround

Dashboard — every request, its status, and how long each stage has taken, at a glance.

Accura Workflow request detail screen showing line items with Approve and Reject buttons, and an approval trail

Online approval — line-item approve or reject, with a timestamped trail of who did what and when.

Accura Workflow KPI summary showing average client approval time, internal processing time, posting time, and percentage completed within SLA

KPI reporting — turnaround at every stage, rolled up automatically — no manual tracking.

Accura Workflow was built the way we run back-office finance for our own clients: precise, accountable, and easy to check on. It's now live and already processing real requests end to end.

Want to see it in action?

Get in touch and we'll walk you through how it works for your team. Get in Touch